Your data, protected.

1. Who We Are

FastFatoora SaaS Inc. ("FastFatoora", "we", "us") provides cloud-based invoicing and accounting software for businesses in Saudi Arabia. We are the data controller for the personal data described in this policy. You can contact us at support@fastfatoora.com.

2. Information We Collect

2.1 Information you provide

• Account details such as your name, email address, phone number, and password.
• Business details including company name, Commercial Registration (CR), VAT number, and billing addresses.
• Invoice, expense, customer, supplier, and inventory data you enter or import into the platform.
• Payment and subscription information processed by our payment partners.
• Communication you send us, such as support tickets, contact enquiries, and feedback.

2.2 Information collected automatically

• Device and browser information, IP address, and operating system.
• Usage data such as pages visited, features used, and session duration.
• Cookies and similar technologies — see our Cookie Policy.

3. How We Use Your Information

• To provide, operate, and maintain the FastFatoora platform and its features.
• To generate ZATCA-compliant invoices and process VAT and tax reporting.
• To communicate with you about your account, billing, and service updates.
• To provide customer support and respond to your enquiries.
• To improve our products through anonymized aggregate analysis.
• To protect the security of our services and prevent fraud or abuse.
• To comply with legal obligations, including Saudi tax regulations.

4. Legal Basis for Processing

We process your personal data based on: your consent, the performance of a contract with you, our legitimate business interests, and compliance with legal obligations that apply to us under applicable law.

5. How We Share Your Information

We do not sell your personal data. We may share data only with:

• Service providers who host, process, or support our services under strict confidentiality agreements.
• Regulators such as the Zakat, Tax and Customs Authority (ZATCA) where required for e-invoicing compliance.
• Professional advisers, legal authorities, or courts when required by law.

6. Data Retention

We retain your data for as long as your account is active, and for the periods required to satisfy tax and e-invoicing record-keeping obligations under Saudi law. When data is no longer required, we delete or anonymize it securely.

7. Data Security

We use industry-standard technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission over the internet is completely secure, but we work hard to safeguard your information.

8. Your Rights

Depending on your location, you may have the right to access, correct, export, or delete your personal data, or to object to or restrict certain processing. You can also withdraw consent at any time. Email support@fastfatoora.com to exercise these rights.

9. International Transfers

Your data may be stored and processed in countries other than the one you reside in. We ensure any such transfers are protected by appropriate safeguards in line with applicable data protection law.

10. Children's Privacy

Our services are intended for business use and are not directed to children. We do not knowingly collect personal data from children under the age of 18.

11. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by email or by posting a notice within the platform. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact Us

Questions about this policy or your data? Contact our privacy team at support@fastfatoora.com or write to us at King Fahd Road, Riyadh, Saudi Arabia.